121 lines
4.2 KiB
PHP
121 lines
4.2 KiB
PHP
<?php
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namespace app\chukebao\controller;
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use library\ResponseHelper;
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use think\Db;
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/**
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* 模块 D · 知识库（需求三 §3.2 · 需求六 §6.7）
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* 列表 = 存客宝已分配（enabledForTouchkebao=true），非全量；默认库由存客宝项目配置。
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* 配置真源在存客宝 H5 + Server；触客宝只读已分配。
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* 数据表：ck_kb_touchkebao_config（懒建，存放存客宝下发的分配结果）。
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*/
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class KnowledgeBaseController extends BaseController
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{
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private function ensureTable()
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{
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Db::execute("CREATE TABLE IF NOT EXISTS `ck_kb_touchkebao_config` (
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`id` int(11) NOT NULL AUTO_INCREMENT,
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`companyId` int(11) NOT NULL DEFAULT 0,
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`kbId` int(11) NOT NULL DEFAULT 0,
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`kbName` varchar(128) NOT NULL DEFAULT '',
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`isDefault` tinyint(1) NOT NULL DEFAULT 0,
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`kefuId` int(11) NOT NULL DEFAULT 0,
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`currentKbId` int(11) NOT NULL DEFAULT 0,
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`enabled` tinyint(1) NOT NULL DEFAULT 1,
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`updateTime` int(11) NOT NULL DEFAULT 0,
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PRIMARY KEY (`id`),
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KEY `idx_company` (`companyId`)
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4");
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}
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/**
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* 仅返回已分配知识库
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* GET /v1/kefu/ai/knowledge-bases
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*/
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public function knowledgeBases()
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{
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$this->ensureTable();
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$companyId = $this->getUserInfo('companyId');
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$kefuId = $this->getUserInfo('id');
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// 仅返回 enabled 的库（存客宝下发）；无分配 → 空列表，触客宝提示联系管理员
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$rows = Db::name('kb_touchkebao_config')
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->where('companyId', $companyId)
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->where('enabled', 1)
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->where('kefuId', 0) // 项目级开放
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->select();
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$list = [];
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$defaultKbId = null;
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foreach ($rows as $r) {
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$list[] = [
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'id' => (int)$r['kbId'],
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'name' => $r['kbName'],
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'isDefault' => (bool)$r['isDefault'],
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];
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if ($r['isDefault']) {
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$defaultKbId = (int)$r['kbId'];
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}
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}
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// 客服个人当前选择（覆盖默认，须在已开放范围内）
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$currentKbId = $defaultKbId;
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$myCurrent = Db::name('kb_touchkebao_config')
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->where('companyId', $companyId)
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->where('kefuId', $kefuId)
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->value('currentKbId');
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if ($myCurrent && in_array((int)$myCurrent, array_column($list, 'id'))) {
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$currentKbId = (int)$myCurrent;
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}
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return ResponseHelper::success([
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'defaultKbId' => $defaultKbId,
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'currentKbId' => $currentKbId,
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'list' => $list,
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]);
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}
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/**
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* 客服在已分配范围内切换默认库
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* POST /v1/kefu/ai/knowledge-base/select
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*/
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public function selectKnowledgeBase()
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{
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$this->ensureTable();
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$companyId = $this->getUserInfo('companyId');
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$kefuId = $this->getUserInfo('id');
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$kbId = (int)$this->request->param('kbId', 0);
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if (!$kbId) {
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return ResponseHelper::error('kbId 缺失', 400);
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}
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// 校验是否在已开放范围内
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$allowed = Db::name('kb_touchkebao_config')
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->where('companyId', $companyId)
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->where('enabled', 1)
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->where('kbId', $kbId)
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->count();
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if (!$allowed) {
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return ResponseHelper::error('该知识库未对触客宝开放', 403);
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}
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$exist = Db::name('kb_touchkebao_config')
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->where('companyId', $companyId)
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->where('kefuId', $kefuId)
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->find();
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if ($exist) {
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Db::name('kb_touchkebao_config')->where('id', $exist['id'])
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->update(['currentKbId' => $kbId, 'updateTime' => time()]);
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} else {
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Db::name('kb_touchkebao_config')->insert([
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'companyId' => $companyId,
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'kefuId' => $kefuId,
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'currentKbId' => $kbId,
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'enabled' => 0,
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'updateTime' => time(),
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]);
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}
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return ResponseHelper::success(['currentKbId' => $kbId], '已切换');
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}
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}
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