cunkebao_v3/Server/application/chukebao/controller/CustomerServiceController.php

<?php

namespace app\chukebao\controller;

use app\chukebao\service\CompanyWechatScopeService;
use library\ResponseHelper;
use think\Db;

class CustomerServiceController extends BaseController
{

    public function getList(){
        $accountId = $this->getUserInfo('s2_accountId');
        $userId = $this->getUserInfo('id');
        $companyId = $this->getUserInfo('companyId');
        if (empty($accountId)){
            return ResponseHelper::error('请先登录');
        }

        // 侧栏真源：与存客宝 ck_device 绑定一致；有项目设备链时不混入客服个人 IM 号（避免 2 台设备却显示 3 个号）
        $accountIds = CompanyWechatScopeService::resolveKefuSidebarAccountIds((int)$companyId, (int)$accountId);

        if (empty($accountIds)) {
            return ResponseHelper::success([]);
        }

        $list = Db::table('s2_wechat_account')->alias('wa')
            ->join(['s2_device' => 'd'],'wa.currentDeviceId = d.id','LEFT')
            ->whereIn('wa.id',$accountIds)
            ->order('wa.id desc')
            ->group('wa.id')
            ->field([
                'wa.*',
                'd.imei',
                'd.memo as deviceMemoFromDevice',
                'd.extra',
                'd.alive as s2DeviceAlive',
            ])
            ->select();

        $ckDevicesByImei = [];
        try {
            $imeis = [];
            foreach ($list as $row) {
                if (!empty($row['imei'])) {
                    $imeis[] = $row['imei'];
                }
            }
            if (!empty($imeis)) {
                $ckRows = Db::name('device')
                    ->where('companyId', $companyId)
                    ->where('deleteTime', 0)
                    ->whereIn('imei', array_unique($imeis))
                    ->field('imei,alive,memo,model,brand,extra')
                    ->select();
                foreach ($ckRows as $ck) {
                    $ckDevicesByImei[$ck['imei']] = $ck;
                }
            }
        } catch (\Exception $e) {
            // ck device 表不可用时仍返回 S2 列表
        }

        foreach ($list as $k=>&$v){
            $v['createTime'] = !empty($v['createTime']) ? date('Y-m-d H:i:s',$v['createTime']) : '';
            $v['updateTime'] = !empty($v['updateTime']) ? date('Y-m-d H:i:s',$v['updateTime']) : '';
            $v['labels'] = json_decode($v['labels'] ?? '', true) ?: [];
            $momentsSetting = Db::name('kf_moments_settings')->where(['userId' => $userId,'companyId' => $companyId,'wechatId' =>$v['id']])->find();
            $v['momentsMax'] = !empty($momentsSetting['max']) ? $momentsSetting['max'] : 5;
            $v['momentsNum'] = !empty($momentsSetting['sendNum']) ? $momentsSetting['sendNum'] : 0;
            $v['deviceExtra'] = json_decode($v['extra'],true) ?: [];
            $v['deviceExtra']['imei'] = $v['imei'];
            $memoFromDevice = $v['deviceMemoFromDevice'] ?? ($v['deviceMemo'] ?? '');
            $v['deviceExtra']['memo'] = $memoFromDevice ?: ($v['deviceExtra']['memo'] ?? '');

            $imei = $v['imei'] ?? '';
            if ($imei && isset($ckDevicesByImei[$imei])) {
                $ck = $ckDevicesByImei[$imei];
                $ckExtra = !empty($ck['extra']) ? (json_decode($ck['extra'], true) ?: []) : [];
                if (!empty($ck['memo'])) {
                    $v['deviceExtra']['memo'] = $ck['memo'];
                }
                if (!empty($ck['model']) || !empty($ck['brand'])) {
                    $v['deviceExtra']['market_name'] = trim(($ck['brand'] ?? '') . ' ' . ($ck['model'] ?? ''));
                }
                if (isset($ck['alive'])) {
                    $v['deviceAlive'] = (int)$ck['alive'];
                }
                if (isset($ckExtra['battery'])) {
                    $v['deviceExtra']['battery'] = $ckExtra['battery'];
                }
            }
            if (!empty($v['s2DeviceAlive']) && (int)$v['s2DeviceAlive'] === 1) {
                $v['deviceAlive'] = 1;
            }

            $v['isOnline'] = ((int)($v['deviceAlive'] ?? 0) === 1)
                || ((int)($v['wechatAlive'] ?? 0) === 1)
                || ((int)($v['keFuAlive'] ?? 0) === 1);

            unset(
                $v['accountUserName'],
                $v['accountRealName'],
                $v['accountNickname'],
                $v['extra'],
                $v['imei'],
                $v['deviceMemo'],
                $v['deviceMemoFromDevice'],
                $v['s2DeviceAlive'],
            );
        }
        unset($v);

        usort($list, function ($a, $b) {
            $oa = !empty($a['isOnline']) ? 1 : 0;
            $ob = !empty($b['isOnline']) ? 1 : 0;
            if ($oa !== $ob) {
                return $ob - $oa;
            }
            return strcmp($a['nickname'] ?? '', $b['nickname'] ?? '');
        });

        return ResponseHelper::success($list);
    }
}